Your Network

Applies to GhostVolt Home and Business editions.

Information about network share

Your Firewall

The Ghostvolt service typically runs on the computer where your file repository is held. The service acts as a gateway and controls access to your protected files and data. Your Ghostvolt client software communicates to the service over your network via TCP.

To ensure that your firewall doesn’t block GhostVolt, please ensure the following port is open on both the server and each computer that uses GhostVolt:

Service name TCP
GhostVoltService 9069

Your firewall will have been automatically setup during the installation process.


To check which firewall you're using

If you are unsure about which antivirus or firewall software you are using, you can investigate further by using one of the following methods:

  • Start > All programs > look for anti-virus or firewall software in the list.
  • Start > Settings > Control Panel > look for any antivirus or firewall software.
  • Start > Run > enter services.msc > OK. Look for anti-virus/firewall software in the Services list.
  • Use the mouse to hover over the system tray The system tray is normally found in the bottom right corner of your screen, next to the clock. Each option you hover over shows the name of the application that is running. Look for any antivirus or firewall software.
Further help with antivirus and firewall configuration

The table below links to support pages for some of the more popular antivirus and firewall software on the market.

Software Further assistance
Windows Firewall windows.microsoft.com
AVG www.avg.com
BitDefender Internet Security www.bitdefender.co.uk
Comodo www.comodo.com
Eset Smart Security http://www.eset.co.uk/
Kaspersky Internet Security http://www.kaspersky.co.uk/
McAfee Internet Security http://www.mcafee.com/
Norton 360 http://uk.norton.com/360/
Outpost Pro http://www.agnitum.com/products/outpost/
Panda Antivirus Pro http://www.pandasecurity.com/uk/
Symantec Endpoint Protection http://www.symantec.com/en/uk/endpoint-protection
Trend Micro Internet Security http://www.trendmicro.co.uk/
ZoneAlarm http://www.zonealarm.co.uk/
Norton Internet Security http://uk.norton.com